Privacy Statement

The West Gippsland Healthcare Group is committed to protecting your privacy.

We must follow laws which keep your personal and health information private. Some examples of Victorian laws that relate to confidentiality and privacy are:

  • Health Services Act 1988 (Vic)
  • Health Records Act 2001 (Vic)
  • Privacy and Data Protection Act 2014 (Vic)
  • Freedom of Information Act 1982 (Vic)

Health Information

Why Do We Collect Your Health Information?

Your health information is used in planning your care and shared decision making.

How Do We Protect Your Health Information?

WGHG staff have a legal duty to keep information about you private. We have policies and procedures to make sure we meet privacy laws. These laws are about how we collect, use, share and store your health information. Patient health information can only be read by authorized staff in line with WGHG’s Privacy of Personal and Health Information Policy.

Click here for the How My Health Information is Kept Private brochure or you can get a copy at any WGHG site.

Personal Information

We collect information of clients, donors, suppliers and customers of our non-medical services.

We may use this information to let you know about our services or other things of interest.

We will not share information about you without your consent, unless for a legal reason.

If you don’t want to receive promotional materials, such as our newsletter, please notify us.

Call the Public Relations Manager on (03) 5623 0611.

How Can You Get A Copy Of Your Information?

You can apply under the Freedom of Information (FOI) Act 1982 to see your health information.  To apply you must complete a FOI Application form.

You can find out more and get the form on our Freedom of Information page.

For more information: