Hospital and aged care visiting hours

UPDATE: No visitors to Aged Care. Unfortunately due to the increase in COVID cases in our community we are NOT accepting visitors into our aged care facilities of Cooinda Lodge and Andrews House except for end of life reasons.

Hospital visitors:

Visitors to our Hospital are only accepted for the following permitted reasons due to the COVID-risk remaining at Red across the State.

• Providing essential care or support for the patient’s immediate physical or emotional wellbeing, including support for people living with mental health conditions or dementia.
• Are the parent, carer or guardian of a person under the age of 18.
• Are a nominated person (as defined in the Mental Health Act 2014) including for patients living with dementia.
• As an interpreter or to provide language support.
• To learn to support the patient or resident’s care upon discharge.
• One partner or support person of a patient in maternity care prior to birth
• One nominated support person for a patient during birth. One of which can attend during visiting hours in the maternity unit following the birth.
• One person can accompany a patient to an emergency department or outpatient patient appointment, if necessary.
• An immediate family member (including kinship) of a patient with life-threatening condition.
• End of life support or immediate family member(s) (including kinship) of a patient or aged care resident whose medical condition is life threatening.

*Unless where limits are specified above, no more than two visitors per day for permitted reasons.
If exceptional circumstances apply please discuss with the specific ward or unit manager by phoning 03 5623 0611.

All visitors will be required to wear a face mask at all times indoors and outdoors.

Please check you have not been at a COVID-19 public exposure site before entering our health service. For a current list go to:
The webpage also explains the definitions of Tier 1- 4 Exposure sites and what you need to do if you think you’ve visited one.

If you have any symptoms such as fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss or change in sense of smell or taste GET TESTED immediately and go home until you receive the results. For COVID-testing locations in Gippsland go to:
Victorian Department of Health state-wide testing locations:
Where to get tested | Coronavirus Victoria

Bookings are open for people to get vaccinated against COVID-19 at the Warragul community vaccination clinic at the Goods Shed located beside Warragul Railway Station off Alfred Street.
You must book by phoning the Victorian Coronavirus Hotline on 1800 675 398.
The vaccination clinic is open on Tuesdays, Wednesdays, Thursdays and Fridays from 9am – 3.30pm and Saturday from 9am to 12noon.
People may also contact their local GP or Pharmacy who may also offer vaccination.

For step-by-step advice on symptoms, testing and how to protect yourself and your loved ones go to: