Hospital and aged care visiting hours

Due to physical distancing requirements, visitor numbers are limited.

WGHG is mindful of the importance of visitor access to all our patients and mindful of the need to maintain a COVID SAFE environment across the organisation.

Visiting Hours – West Gippsland Hospital 

Conditions of entry (updated April 1st 2021)

Hospital visitors must:

  • Enter for visiting between 10.00am – 6.00pm and leave no later than 8pm
  • Not visit if you are unwell
  • Enter via the West Gippsland Hospital main entrance for In patient visits
  • Be screened for signs of COVID 19 prior to entry
  • Sanitise your hands on arrival to the Hospital, when using lifts, stair rails and every time you enter or leave the patients room
  • Wear a surgical mask, which will be provided to you
  • Maintain 1.5m physical distance from others
  • Follow staff instructions at all times
  • Visiting children must be under the direct supervision of an adult at all times
  • Children over the Age of 12 must wear a mask at all time while in the hospital
  • Children under the Age of 4 are not included in the overall “head count” of 2 visitors per day.

Hospital Visiting Hours

10am-6pm. All visitors must leave the Hospital no later than 8pm

Medical and Surgical Unit

2 visitors per day for a maximum of 2 hour a day

Visiting children must be under the direct supervision of an adult at all times

End of Life Care (Death is expected within days)

Up to two immediate family members at a time can visit at any time a patient whose medical condition is life threatening

Under 18 – Paediatric /SCN/Child & Adolescent

Unlimited access 24 hrs day for parent, guardian or carers.

Otherwise visiting hours for all others as per general inpatient

One parent, guardian or carer may stay overnight

Maternity Unit

Birth Suite

Limit to 2 support persons in Birth suites for duration of labour.

Post Natal (on the ward)

Limited to partner at any time from 10am. Must leave by 8pm

One other visitor for two hour per day.

*Day of discharge partner can enter from 8am to facilitate timely discharge. Siblings can accompany parent if no alternate child care is available

Special Care Nursery

Both parents only at any time, but no children.

Emergency Department

Adults: One carer or support person may accompany adults to the Emergency Department for the episode of care.

Children: Two parents or carers/guardians may accompany a child to the Emergency Department and stay with the child for the episode of care.

HITH / Pre-admission /Chemotherapy/Haemodialysis

One (1) support person during the episode of care/appointment if social distancing can be maintained.

Consulting Suites

A support person is welcome to attend appointments however we are limited by the availability of space to maintain a COVID safe environment in the waiting room. Entry of support people will be at the discretion of the Consulting Suites staff based on capacity levels on the day.  If density limits are reached, support persons are able to wait outside the building or in their vehicles.

Support people are required to be screened prior to remaining in the building

Masks will be required in the communal areas of the Consulting Suites building

Aged Care

2 visitors per day for a maximum of 2 hour a day

Cooinda visiting hours as per the Hospital hours -10am-6pm

Andrews House visiting hours are:

Mon – Friday 10am -4pm (visitors to leave by 6pm)

Sat – Sun 11am – 2pm (visitors to leave by 4pm)


Individual visiting arrangements to meet the needs and changing circumstances of patients will be by arrangement and agreement between the manager/nurse in charge/hospital coordinator and family members.


Department of Health and Human Services COVIDSafe Summer restrictions December 6th 2020. Revised 21st February 2021

Peninsular Health Visiting Hours (Down loaded 29th March 2021)

Monash health Visiting Hours (Down loaded 29th March 2021)