WGHG has launched a Disability Action Plan to reduce barriers experienced by people with disability and improve access to health services and resources.WGHG Chief Executive Officer, Dan Weeks, said the Plan had been developed after consulting widely with community groups, people living with a disability, carers, general public, and health services staff.
“Entering the healthcare system can be daunting for anyone but for those with a disability it can be more challenging. This plan outlines how WGHG will better meet the needs of people with disability, including our patients, staff and our community.”
The Plan aligns with WGHG’s strategic objectives of person-centred care and inclusiveness. It focuses on key areas to ensure that:
- consumers with a disability receive the same level of service as other consumers
- candidates with a disability who apply for a job at WGHG get the same opportunities as other candidates
- health information is available in different formats so that everyone can be informed
Some of the actions to achieve this will include staff training and awareness, a review of written health information, signage and way finding, car parking access, telehealth options and more.
Volunteer Rachael Walters who is a member of WGHG’s Community Voices Committee said she was pleased to be involved in the development of the plan.
“It was an opportunity for a wide range of people to convey their experiences of health services and help make a difference to improve services so they are accessible to everyone.”
Dan Weeks said WGHG was most grateful for the community input to the new Disability Action Plan and thanked all those who had contributed.